How to Cancel SIM ID-Check by Lebara Retail and Get a Refund
SIM ID-Check by Lebara Retail subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SIM ID-Check by Lebara Retail billing.
Cancel SIM ID-Check by Lebara Retail on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find SIM ID-Check by Lebara Retail in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to SIM ID-Check by Lebara Retail until the current billing period ends, then it will not renew.
Cancel SIM ID-Check by Lebara Retail on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select SIM ID-Check by Lebara Retail from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling SIM ID-Check by Lebara Retail on its own does not stop billing, you must cancel the subscription here.
How to get a refund for SIM ID-Check by Lebara Retail
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the SIM ID-Check by Lebara Retail charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the SIM ID-Check by Lebara Retail purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
Better alternatives to SIM ID-Check by Lebara Retail
Highly rated Productivity apps with the lowest share of negative reviews, from our weekly store data.
SIM ID-Check by Lebara Retail cancellation: frequently asked questions
Does canceling SIM ID-Check by Lebara Retail stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SIM ID-Check by Lebara Retail will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from SIM ID-Check by Lebara Retail?
Refunds are handled by Apple or Google, not by SIM ID-Check by Lebara Retail directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SIM ID-Check by Lebara Retail charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is SIM ID-Check by Lebara Retail still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows SIM ID-Check by Lebara Retail as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my SIM ID-Check by Lebara Retail account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SIM ID-Check by Lebara Retail app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to SIM ID-Check by Lebara Retail right after I cancel?
No. You keep full access to SIM ID-Check by Lebara Retail until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.