How to Cancel Amazon Live Creator and Get a Refund
Amazon Live Creator subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Amazon Live Creator billing.
Cancel Amazon Live Creator on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Amazon Live Creator in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Amazon Live Creator until the current billing period ends, then it will not renew.
Cancel Amazon Live Creator on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Amazon Live Creator from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Amazon Live Creator on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Amazon Live Creator
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Amazon Live Creator charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Amazon Live Creator purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Amazon Live Creator users report about billing
Users frequently report login issues, including incorrect password errors and technical difficulties preventing access. Many experience problems with live-streaming, such as frame rate errors, crashes, and being stuck on loading screens. Additionally, there are complaints about poor customer support and unresolved glitches in features like practice mode.
Summarized from 31 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Amazon Live Creator
Highly rated Business apps with the lowest share of negative reviews, from our weekly store data.
Amazon Live Creator cancellation: frequently asked questions
Does canceling Amazon Live Creator stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Amazon Live Creator will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Amazon Live Creator?
Refunds are handled by Apple or Google, not by Amazon Live Creator directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Amazon Live Creator charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Amazon Live Creator still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Amazon Live Creator as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Amazon Live Creator account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Amazon Live Creator app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Amazon Live Creator right after I cancel?
No. You keep full access to Amazon Live Creator until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.