UTS
App Store · Centre for Railway Information Systems

Is UTS Safe for Kids?

Generally Suitable for Families
4+
official age rating
Travel
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Centre for Railway Information Systems.

What UTS's age rating means

UTS holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about UTS

Users report frequent technical issues with the UTS app, including payment deductions without ticket issuance, GPS/location errors preventing bookings, and forced redirections to a problematic new app. Many complain about unresponsive customer support, inability to withdraw wallet balances, and unfair fines due to app failures.

Payment taken but no ticket issuedGPS/location errors blocking bookingsNo refunds for wallet balances

Summarized from 336 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with UTS

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove UTS if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall UTS on your child's device.

UTS for kids: frequently asked questions

Is UTS safe for kids?

UTS carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does UTS have?

The App Store rates UTS as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use UTS safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove UTS from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find UTS and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for UTS
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews