How to Cancel Enel On Your Way and Get a Refund
Enel On Your Way subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Enel On Your Way billing.
Cancel Enel On Your Way on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Enel On Your Way in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Enel On Your Way until the current billing period ends, then it will not renew.
Cancel Enel On Your Way on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Enel On Your Way from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Enel On Your Way on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Enel On Your Way
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Enel On Your Way charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Enel On Your Way purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Enel On Your Way users report about billing
Users frequently report technical issues with the app, including difficulties with registration, payment methods, and charging functionality. Many find the app unintuitive and unreliable, often requiring repeated attempts to complete basic tasks. Additionally, users express frustration with unclear pricing and unexpected subscription charges.
Summarized from 157 recent 1-3 star reviews. Read them before you renew.
Enel On Your Way cancellation: frequently asked questions
Does canceling Enel On Your Way stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Enel On Your Way will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Enel On Your Way?
Refunds are handled by Apple or Google, not by Enel On Your Way directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Enel On Your Way charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Enel On Your Way still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Enel On Your Way as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Enel On Your Way account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Enel On Your Way app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Enel On Your Way right after I cancel?
No. You keep full access to Enel On Your Way until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.