Roll by ADP – Easy Payroll App

iOS

ADP, Inc

5.0

(2,344 total reviews)

Business

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Roll by ADP – Easy Payroll App

Users frequently report app crashes, login issues, and unresponsive customer service. Many complain about the app's poor functionality, including freezing, black screens, and difficulty processing payroll. The reliance on AI chatbots instead of human support and lack of transparency in account cancellations are also major concerns.

App crashes frequentlyHigh
Poor customer serviceHigh
Login and access issuesMedium

AI summary of 36 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Roll by ADP – Easy Payroll App?

Negative reviews on Roll by ADP – Easy Payroll App cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Roll by ADP – Easy Payroll App rated on App Store?

Roll by ADP – Easy Payroll App has an average rating of 4.7 stars from 2,344 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Roll by ADP – Easy Payroll App have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Roll by ADP – Easy Payroll App, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Roll by ADP – Easy Payroll App worth installing in 2026?

Roll by ADP – Easy Payroll App is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Roll by ADP – Easy Payroll App?

Browse the Business category to compare Roll by ADP – Easy Payroll App against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.