How to Cancel Neon On! and Get a Refund
Neon On! subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Neon On! billing.
Cancel Neon On! on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Neon On! in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Neon On! until the current billing period ends, then it will not renew.
Cancel Neon On! on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Neon On! from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Neon On! on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Neon On!
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Neon On! charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Neon On! purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Neon On! users report about billing
Users frequently complain about excessive ads interrupting gameplay, frustrating controls with poor cable physics, and game mechanics that are either too easy or glitchy. Many find the ads overwhelming, appearing after every level or even mid-gameplay, while others criticize the imprecise touch controls and cables that behave unpredictably.
Summarized from 23 recent 1-3 star reviews. Read them before you renew.
Neon On! cancellation: frequently asked questions
Does canceling Neon On! stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Neon On! will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Neon On!?
Refunds are handled by Apple or Google, not by Neon On! directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Neon On! charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Neon On! still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Neon On! as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Neon On! account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Neon On! app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Neon On! right after I cancel?
No. You keep full access to Neon On! until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.