IO

iOS

PagoPA S.p.A.

5.0

(393 total reviews)

Lifestyle

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in IO

Users frequently report that the app has functional issues, including payment failures, language settings not working, and documents being inaccessible without internet. Many complain about the app being unreliable, with frequent crashes and inaccurate data. The registration process is described as lengthy and frustrating, especially for travelers or non-Italian speakers.

Payment failures and glitchesHigh
Language settings not workingMedium
Documents require internetMedium

AI summary of 11 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in IO?

Negative reviews on IO cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is IO rated on App Store?

IO has an average rating of 4.6 stars from 393 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does IO have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For IO, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is IO worth installing in 2026?

IO is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to IO?

Browse the Lifestyle category to compare IO against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.