How to Cancel NH Care - Consult a Doctor and Get a Refund
NH Care - Consult a Doctor subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about NH Care - Consult a Doctor billing.
Cancel NH Care - Consult a Doctor on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find NH Care - Consult a Doctor in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to NH Care - Consult a Doctor until the current billing period ends, then it will not renew.
Cancel NH Care - Consult a Doctor on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select NH Care - Consult a Doctor from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling NH Care - Consult a Doctor on its own does not stop billing, you must cancel the subscription here.
How to get a refund for NH Care - Consult a Doctor
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the NH Care - Consult a Doctor charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the NH Care - Consult a Doctor purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What NH Care - Consult a Doctor users report about billing
Users frequently report technical issues with the app, including login problems, OTP errors, and app crashes. Many complain about poor customer support, delayed or inaccessible test reports, and unreliable appointment scheduling. The app's video consultation feature often fails, forcing users to switch to alternative methods like WhatsApp.
Summarized from 56 recent 1-3 star reviews. Read them before you renew.
NH Care - Consult a Doctor cancellation: frequently asked questions
Does canceling NH Care - Consult a Doctor stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date NH Care - Consult a Doctor will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from NH Care - Consult a Doctor?
Refunds are handled by Apple or Google, not by NH Care - Consult a Doctor directly. On iPhone, go to reportaproblem.apple.com, sign in, find the NH Care - Consult a Doctor charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is NH Care - Consult a Doctor still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows NH Care - Consult a Doctor as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my NH Care - Consult a Doctor account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the NH Care - Consult a Doctor app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to NH Care - Consult a Doctor right after I cancel?
No. You keep full access to NH Care - Consult a Doctor until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.