How to Cancel 10 Minute Japanese and Get a Refund
10 Minute Japanese subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 10 Minute Japanese billing.
Cancel 10 Minute Japanese on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 10 Minute Japanese in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 10 Minute Japanese until the current billing period ends, then it will not renew.
Cancel 10 Minute Japanese on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 10 Minute Japanese from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 10 Minute Japanese on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 10 Minute Japanese
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 10 Minute Japanese charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 10 Minute Japanese purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 10 Minute Japanese users report about billing
Users frequently complain about aggressive and misleading subscription practices, including unexpected charges during free trials and difficulty canceling. Many also criticize the app's teaching methods, particularly its over-reliance on kanji without proper pronunciation guidance or beginner-friendly alternatives like hiragana. Additionally, the app is described as offering poor value for money, with limited content and ineffective features like speech recognition.
Summarized from 58 recent 1-3 star reviews. Read them before you renew.
10 Minute Japanese cancellation: frequently asked questions
Does canceling 10 Minute Japanese stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 10 Minute Japanese will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 10 Minute Japanese?
Refunds are handled by Apple or Google, not by 10 Minute Japanese directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 10 Minute Japanese charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 10 Minute Japanese still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 10 Minute Japanese as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 10 Minute Japanese account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 10 Minute Japanese app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 10 Minute Japanese right after I cancel?
No. You keep full access to 10 Minute Japanese until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.