How to Cancel 神之塔：NEW WORLD and Get a Refund
神之塔：NEW WORLD subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 神之塔：NEW WORLD billing.
Cancel 神之塔：NEW WORLD on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 神之塔：NEW WORLD in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 神之塔：NEW WORLD until the current billing period ends, then it will not renew.
Cancel 神之塔：NEW WORLD on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 神之塔：NEW WORLD from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 神之塔：NEW WORLD on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 神之塔：NEW WORLD
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 神之塔：NEW WORLD charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 神之塔：NEW WORLD purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 神之塔：NEW WORLD users report about billing
Users frequently report sudden account resets or data loss, often after updates or periods of inactivity. Many complain about constant app crashes or freezing, making gameplay nearly impossible. Other major issues include unfair gacha rates, aggressive monetization, and poor optimization leading to overheating and battery drain.
Summarized from 270 recent 1-3 star reviews. Read them before you renew.
神之塔：NEW WORLD cancellation: frequently asked questions
Does canceling 神之塔：NEW WORLD stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 神之塔：NEW WORLD will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 神之塔：NEW WORLD?
Refunds are handled by Apple or Google, not by 神之塔：NEW WORLD directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 神之塔：NEW WORLD charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 神之塔：NEW WORLD still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 神之塔：NEW WORLD as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 神之塔：NEW WORLD account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 神之塔：NEW WORLD app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 神之塔：NEW WORLD right after I cancel?
No. You keep full access to 神之塔：NEW WORLD until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.