John Lewis Credit Card

iOS

NewDay Ltd

5.0

(67,909 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in John Lewis Credit Card

Users frequently complain about login and authentication issues, including problems with Face ID, Touch ID, and being forced to re-enter credentials repeatedly. Many also report intrusive ads and promotional messages cluttering transaction views, with no option to disable them. Additionally, the app is criticized for being buggy after updates, with features like payment functions and transaction updates failing to work properly.

Login and authentication problemsHigh
Intrusive ads and promotionsHigh
Buggy after updatesMedium

AI summary of 311 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in John Lewis Credit Card?

Negative reviews on John Lewis Credit Card cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is John Lewis Credit Card rated on App Store?

John Lewis Credit Card has an average rating of 4.7 stars from 67,909 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does John Lewis Credit Card have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For John Lewis Credit Card, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is John Lewis Credit Card worth installing in 2026?

John Lewis Credit Card is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to John Lewis Credit Card?

Browse the Finance category to compare John Lewis Credit Card against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.