How to Cancel myPurina – Pet Rewards & Care and Get a Refund
myPurina – Pet Rewards & Care subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about myPurina – Pet Rewards & Care billing.
Cancel myPurina – Pet Rewards & Care on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find myPurina – Pet Rewards & Care in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to myPurina – Pet Rewards & Care until the current billing period ends, then it will not renew.
Cancel myPurina – Pet Rewards & Care on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select myPurina – Pet Rewards & Care from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling myPurina – Pet Rewards & Care on its own does not stop billing, you must cancel the subscription here.
How to get a refund for myPurina – Pet Rewards & Care
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the myPurina – Pet Rewards & Care charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the myPurina – Pet Rewards & Care purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What myPurina – Pet Rewards & Care users report about billing
Users frequently complain about the app's restrictive coupon policies, poor reward options, and technical glitches. Many report difficulties with receipt scanning, unreceived rewards, and limited usefulness for dog owners or those needing specific dietary products. Customer service is often described as unresponsive or unhelpful.
Summarized from 86 recent 1-3 star reviews. Read them before you renew.
myPurina – Pet Rewards & Care cancellation: frequently asked questions
Does canceling myPurina – Pet Rewards & Care stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date myPurina – Pet Rewards & Care will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from myPurina – Pet Rewards & Care?
Refunds are handled by Apple or Google, not by myPurina – Pet Rewards & Care directly. On iPhone, go to reportaproblem.apple.com, sign in, find the myPurina – Pet Rewards & Care charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is myPurina – Pet Rewards & Care still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows myPurina – Pet Rewards & Care as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my myPurina – Pet Rewards & Care account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the myPurina – Pet Rewards & Care app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to myPurina – Pet Rewards & Care right after I cancel?
No. You keep full access to myPurina – Pet Rewards & Care until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.