Uptrip
App Store · Miles & More GmbH

How to Cancel Uptrip and Get a Refund

Uptrip subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Uptrip billing.

Cancel Uptrip on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Uptrip in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Uptrip until the current billing period ends, then it will not renew.

Cancel Uptrip on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Uptrip from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Uptrip on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Uptrip

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Uptrip charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Uptrip purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Uptrip users report about billing

Users frequently report technical issues with the app, including login and registration problems, slow performance, and bugs. Many find the rewards and collections unattractive or irrelevant, especially for frequent flyers. Customer support is often unresponsive, and the app's functionality is described as overly complicated and frustrating.

Login and registration issuesUnattractive rewardsSlow and buggy performance

Summarized from 145 recent 1-3 star reviews. Read them before you renew.

Uptrip cancellation: frequently asked questions

Does canceling Uptrip stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Uptrip will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Uptrip?

Refunds are handled by Apple or Google, not by Uptrip directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Uptrip charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Uptrip still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Uptrip as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Uptrip account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Uptrip app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Uptrip right after I cancel?

No. You keep full access to Uptrip until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Uptrip
Every 1-3 star review, grouped by complaint, with filters and search.
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