How to Cancel The New York Times and Get a Refund
The New York Times subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about The New York Times billing.
Cancel The New York Times on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find The New York Times in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to The New York Times until the current billing period ends, then it will not renew.
Cancel The New York Times on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select The New York Times from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling The New York Times on its own does not stop billing, you must cancel the subscription here.
How to get a refund for The New York Times
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the The New York Times charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the The New York Times purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What The New York Times users report about billing
Users frequently complain about technical issues like app crashes, loading problems, and forced updates requiring newer iOS versions. Many criticize the app's intrusive ads, push for family subscriptions, and biased or repetitive content. Others express frustration with missing features like offline reading, e-paper options, and cross-device functionality.
Summarized from 263 recent 1-3 star reviews. Read them before you renew.
The New York Times cancellation: frequently asked questions
Does canceling The New York Times stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date The New York Times will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from The New York Times?
Refunds are handled by Apple or Google, not by The New York Times directly. On iPhone, go to reportaproblem.apple.com, sign in, find the The New York Times charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is The New York Times still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows The New York Times as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my The New York Times account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the The New York Times app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to The New York Times right after I cancel?
No. You keep full access to The New York Times until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.