How to Cancel Amazon Compras en Línea and Get a Refund
Amazon Compras en Línea subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Amazon Compras en Línea billing.
Cancel Amazon Compras en Línea on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Amazon Compras en Línea in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Amazon Compras en Línea until the current billing period ends, then it will not renew.
Cancel Amazon Compras en Línea on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Amazon Compras en Línea from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Amazon Compras en Línea on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Amazon Compras en Línea
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Amazon Compras en Línea charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Amazon Compras en Línea purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Amazon Compras en Línea users report about billing
Users frequently complain about unreliable delivery promises, poor customer service, and frustrating app functionality. Many report issues with undelivered or late packages, difficulty getting refunds, and unhelpful automated support systems.
Summarized from 417 recent 1-3 star reviews. Read them before you renew.
Amazon Compras en Línea cancellation: frequently asked questions
Does canceling Amazon Compras en Línea stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Amazon Compras en Línea will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Amazon Compras en Línea?
Refunds are handled by Apple or Google, not by Amazon Compras en Línea directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Amazon Compras en Línea charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Amazon Compras en Línea still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Amazon Compras en Línea as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Amazon Compras en Línea account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Amazon Compras en Línea app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Amazon Compras en Línea right after I cancel?
No. You keep full access to Amazon Compras en Línea until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.