How to Cancel Zillow Real Estate & Rentals and Get a Refund
Zillow Real Estate & Rentals subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Zillow Real Estate & Rentals billing.
Cancel Zillow Real Estate & Rentals on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Zillow Real Estate & Rentals in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Zillow Real Estate & Rentals until the current billing period ends, then it will not renew.
Cancel Zillow Real Estate & Rentals on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Zillow Real Estate & Rentals from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Zillow Real Estate & Rentals on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Zillow Real Estate & Rentals
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Zillow Real Estate & Rentals charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Zillow Real Estate & Rentals purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Zillow Real Estate & Rentals users report about billing
Users frequently complain about the inability to copy addresses, which was a previously available feature. The app is described as buggy, with frequent crashes, freezes, and unresponsive elements. Navigation issues, such as difficulty opening listings or exiting chat windows, are also common frustrations.
Summarized from 416 recent 1-3 star reviews. Read them before you renew.
Zillow Real Estate & Rentals cancellation: frequently asked questions
Does canceling Zillow Real Estate & Rentals stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Zillow Real Estate & Rentals will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Zillow Real Estate & Rentals?
Refunds are handled by Apple or Google, not by Zillow Real Estate & Rentals directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Zillow Real Estate & Rentals charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Zillow Real Estate & Rentals still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Zillow Real Estate & Rentals as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Zillow Real Estate & Rentals account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Zillow Real Estate & Rentals app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Zillow Real Estate & Rentals right after I cancel?
No. You keep full access to Zillow Real Estate & Rentals until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.