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Is Amazon Safe for Kids?

Generally Suitable for Families
4+
official age rating
Shopping
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Amazon.

What Amazon's age rating means

Amazon holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about Amazon

Users frequently complain about the lack of a dark mode, poor customer service, and issues with deliveries and returns. Other common complaints include aggressive pricing by third-party sellers, app functionality problems, and difficulty accessing invoices or downloading receipts.

No dark modePoor customer serviceDelivery and return issues

Summarized from 423 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Amazon

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Amazon if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Amazon on your child's device.

Amazon for kids: frequently asked questions

Is Amazon safe for kids?

Amazon carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does Amazon have?

The App Store rates Amazon as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Amazon safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Amazon from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Amazon and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Amazon
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews