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Rakuten Viber Messenger

Rakuten Viber Messenger

iOS

Viber Media SARL.

(442,799 total reviews)
Social Networking
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Rakuten Viber Messenger

Many users report persistent issues with account activation, including not receiving verification calls or SMS codes, especially in the Philippines. Others criticize poor customer support, with complaints about unresponsive agents and unresolved tickets. Frequent complaints also mention the app's outdated interface, lack of message control for admins, and intrusive features like forced ChatGPT prompts.

  • Activation code not receivedHigh
  • Poor customer supportHigh
  • Outdated or buggy interfaceMedium

AI summary of 358 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Rakuten Viber Messenger?

Negative reviews on Rakuten Viber Messenger cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Rakuten Viber Messenger rated on App Store?

Rakuten Viber Messenger has an average rating of 4.7 stars from 442,799 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Rakuten Viber Messenger have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Rakuten Viber Messenger, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Rakuten Viber Messenger worth installing in 2026?

Rakuten Viber Messenger is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Rakuten Viber Messenger?

Browse the Social Networking category to compare Rakuten Viber Messenger against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.