Is MyChart Legit & Safe?
MyChart does not yet have enough public ratings to judge its track record. Read any available reviews below and check the developer (Epic) before downloading.
- On the App Store since
- February 2023
- Last updated
- October 26, 2026
- Price
- Free
- Age rating
- 17+
- Developer
- Epic
Based on public App Store data and user reviews. Not affiliated with Epic.
Do MyChart reviewers call it a scam?
Out of the 223 most recent 1-3 star App Store reviews of MyChart we analyzed. These words also cover reviews about scammers or fake profiles on the app, not only claims that the app itself is a scam, so read the complaints before drawing a conclusion.
How to cancel MyChart and request a refund →Counted with English keywords from the US store, so reviews in other languages are undercounted. Updated 2026-10-23.
What users complain about in MyChart
Users frequently complain about missing or delayed test results, appointments, and medical records on MyChart. Many find the app difficult to navigate and unreliable, with issues like incorrect information, poor integration with other systems, and lack of responsiveness from medical teams.
Summarized from 138 recent 1-3 star reviews.
Safer alternatives to MyChart
Highly rated Medical apps with the lowest share of negative reviews, from our weekly store data.
MyChart: frequently asked questions
Is MyChart legit?
MyChart is a real app listed on the App Store, but it does not yet have enough ratings to confirm a strong track record. Verify the developer and read the available reviews below before trusting it.
Is MyChart safe to download?
MyChart is distributed through the official App Store, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.
Is MyChart a scam?
MyChart is a real, store-listed app rather than a scam link. As with any app, scan the negative reviews below for billing or subscription complaints so there are no surprises after install. In the 223 most recent 1-3 star reviews we analyzed, 0 use the words scam, scammer, fraud, fake or rip-off, and 11 mention charges, subscriptions, refunds or canceling.
Why does MyChart have negative reviews?
Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.
Should I download MyChart?
MyChart may be worth trying, but with limited ratings there is less of a track record to lean on. Read what is available below and watch for subscription terms.