How to Cancel Nectar: Shop & Collect Points and Get a Refund
Nectar: Shop & Collect Points subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Nectar: Shop & Collect Points billing.
Cancel Nectar: Shop & Collect Points on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Nectar: Shop & Collect Points in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Nectar: Shop & Collect Points until the current billing period ends, then it will not renew.
Cancel Nectar: Shop & Collect Points on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Nectar: Shop & Collect Points from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Nectar: Shop & Collect Points on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Nectar: Shop & Collect Points
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Nectar: Shop & Collect Points charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Nectar: Shop & Collect Points purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Nectar: Shop & Collect Points users report about billing
Users frequently complain about persistent login issues, including being logged out unexpectedly or unable to log in at all. Many report the app is buggy, with features like QR codes, point tracking, and discounts failing to work reliably. Others express frustration with poor customer support and unnecessary changes to core features like card access and promotions.
Summarized from 418 recent 1-3 star reviews. Read them before you renew.
Nectar: Shop & Collect Points cancellation: frequently asked questions
Does canceling Nectar: Shop & Collect Points stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Nectar: Shop & Collect Points will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Nectar: Shop & Collect Points?
Refunds are handled by Apple or Google, not by Nectar: Shop & Collect Points directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Nectar: Shop & Collect Points charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Nectar: Shop & Collect Points still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Nectar: Shop & Collect Points as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Nectar: Shop & Collect Points account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Nectar: Shop & Collect Points app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Nectar: Shop & Collect Points right after I cancel?
No. You keep full access to Nectar: Shop & Collect Points until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.