How to Cancel Live Traffic NSW and Get a Refund
Live Traffic NSW subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Live Traffic NSW billing.
Cancel Live Traffic NSW on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Live Traffic NSW in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Live Traffic NSW until the current billing period ends, then it will not renew.
Cancel Live Traffic NSW on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Live Traffic NSW from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Live Traffic NSW on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Live Traffic NSW
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Live Traffic NSW charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Live Traffic NSW purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Live Traffic NSW users report about billing
Users frequently report that the app provides inaccurate or outdated traffic information, especially during floods and road closures. Many complain about the app being slow, buggy, and difficult to navigate, with some features not working as intended. Others highlight excessive notifications and unreliable GPS tracking as significant frustrations.
Summarized from 276 recent 1-3 star reviews. Read them before you renew.
Live Traffic NSW cancellation: frequently asked questions
Does canceling Live Traffic NSW stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Live Traffic NSW will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Live Traffic NSW?
Refunds are handled by Apple or Google, not by Live Traffic NSW directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Live Traffic NSW charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Live Traffic NSW still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Live Traffic NSW as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Live Traffic NSW account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Live Traffic NSW app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Live Traffic NSW right after I cancel?
No. You keep full access to Live Traffic NSW until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.