How to Cancel OfferUp Buy & Sell Marketplace and Get a Refund
OfferUp Buy & Sell Marketplace subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about OfferUp Buy & Sell Marketplace billing.
Cancel OfferUp Buy & Sell Marketplace on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find OfferUp Buy & Sell Marketplace in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to OfferUp Buy & Sell Marketplace until the current billing period ends, then it will not renew.
Cancel OfferUp Buy & Sell Marketplace on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select OfferUp Buy & Sell Marketplace from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling OfferUp Buy & Sell Marketplace on its own does not stop billing, you must cancel the subscription here.
How to get a refund for OfferUp Buy & Sell Marketplace
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the OfferUp Buy & Sell Marketplace charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the OfferUp Buy & Sell Marketplace purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What OfferUp Buy & Sell Marketplace users report about billing
Users frequently complain about excessive and intrusive ads, poor app performance including lag and crashes, and issues with notifications and search functionality. Many also express frustration with the app's billing practices, lack of customer support, and the presence of fake or scam accounts.
Summarized from 394 recent 1-3 star reviews. Read them before you renew.
OfferUp Buy & Sell Marketplace cancellation: frequently asked questions
Does canceling OfferUp Buy & Sell Marketplace stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date OfferUp Buy & Sell Marketplace will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from OfferUp Buy & Sell Marketplace?
Refunds are handled by Apple or Google, not by OfferUp Buy & Sell Marketplace directly. On iPhone, go to reportaproblem.apple.com, sign in, find the OfferUp Buy & Sell Marketplace charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is OfferUp Buy & Sell Marketplace still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows OfferUp Buy & Sell Marketplace as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my OfferUp Buy & Sell Marketplace account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the OfferUp Buy & Sell Marketplace app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to OfferUp Buy & Sell Marketplace right after I cancel?
No. You keep full access to OfferUp Buy & Sell Marketplace until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.