Postmates - Food Delivery

iOS

Uber Technologies, Inc.

5.0

(2,047,858 total reviews)

Food & Drink

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Postmates - Food Delivery

Users frequently complain about poor customer service, including difficulty reaching human representatives and unsatisfactory refund processes. Many report receiving wrong, missing, or cold orders without proper resolution. High fees, including service and delivery charges, are also a common grievance.

Poor customer serviceHigh
Wrong or missing ordersHigh
High feesMedium

AI summary of 316 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Postmates - Food Delivery?

Negative reviews on Postmates - Food Delivery cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Postmates - Food Delivery rated on App Store?

Postmates - Food Delivery has an average rating of 4.8 stars from 2,047,858 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Postmates - Food Delivery have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Postmates - Food Delivery, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Postmates - Food Delivery worth installing in 2026?

Postmates - Food Delivery is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Postmates - Food Delivery?

Browse the Food & Drink category to compare Postmates - Food Delivery against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.