How to Cancel HERO Invest Saham & Reksadana and Get a Refund
HERO Invest Saham & Reksadana subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about HERO Invest Saham & Reksadana billing.
Cancel HERO Invest Saham & Reksadana on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find HERO Invest Saham & Reksadana in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to HERO Invest Saham & Reksadana until the current billing period ends, then it will not renew.
Cancel HERO Invest Saham & Reksadana on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select HERO Invest Saham & Reksadana from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling HERO Invest Saham & Reksadana on its own does not stop billing, you must cancel the subscription here.
How to get a refund for HERO Invest Saham & Reksadana
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the HERO Invest Saham & Reksadana charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the HERO Invest Saham & Reksadana purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
HERO Invest Saham & Reksadana cancellation: frequently asked questions
Does canceling HERO Invest Saham & Reksadana stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date HERO Invest Saham & Reksadana will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from HERO Invest Saham & Reksadana?
Refunds are handled by Apple or Google, not by HERO Invest Saham & Reksadana directly. On iPhone, go to reportaproblem.apple.com, sign in, find the HERO Invest Saham & Reksadana charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is HERO Invest Saham & Reksadana still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows HERO Invest Saham & Reksadana as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my HERO Invest Saham & Reksadana account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the HERO Invest Saham & Reksadana app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to HERO Invest Saham & Reksadana right after I cancel?
No. You keep full access to HERO Invest Saham & Reksadana until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.