How to Cancel NAVER MYBOX and Get a Refund
NAVER MYBOX subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about NAVER MYBOX billing.
Cancel NAVER MYBOX on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find NAVER MYBOX in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to NAVER MYBOX until the current billing period ends, then it will not renew.
Cancel NAVER MYBOX on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select NAVER MYBOX from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling NAVER MYBOX on its own does not stop billing, you must cancel the subscription here.
How to get a refund for NAVER MYBOX
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the NAVER MYBOX charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the NAVER MYBOX purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What NAVER MYBOX users report about billing
Users frequently complain about the app being slow, laggy, and prone to crashing. Many report issues with photos and videos not uploading properly or disappearing unexpectedly. Additionally, there are complaints about the app consuming too much storage and requiring frequent payments for basic features.
Summarized from 187 recent 1-3 star reviews. Read them before you renew.
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NAVER MYBOX cancellation: frequently asked questions
Does canceling NAVER MYBOX stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date NAVER MYBOX will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from NAVER MYBOX?
Refunds are handled by Apple or Google, not by NAVER MYBOX directly. On iPhone, go to reportaproblem.apple.com, sign in, find the NAVER MYBOX charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is NAVER MYBOX still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows NAVER MYBOX as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my NAVER MYBOX account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the NAVER MYBOX app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to NAVER MYBOX right after I cancel?
No. You keep full access to NAVER MYBOX until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.