How to Cancel MyNBA2K Companion App and Get a Refund
MyNBA2K Companion App subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MyNBA2K Companion App billing.
Cancel MyNBA2K Companion App on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MyNBA2K Companion App in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MyNBA2K Companion App until the current billing period ends, then it will not renew.
Cancel MyNBA2K Companion App on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MyNBA2K Companion App from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MyNBA2K Companion App on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MyNBA2K Companion App
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MyNBA2K Companion App charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MyNBA2K Companion App purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MyNBA2K Companion App users report about billing
Users primarily complain about the face scan feature being extremely laggy, unresponsive, and failing quality checks despite perfect conditions. Many also report login issues, being unable to access their accounts or receive verification codes. The app is frequently described as poorly optimized, confusing to navigate, and frustrating to use.
Summarized from 493 recent 1-3 star reviews. Read them before you renew.
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MyNBA2K Companion App cancellation: frequently asked questions
Does canceling MyNBA2K Companion App stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MyNBA2K Companion App will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MyNBA2K Companion App?
Refunds are handled by Apple or Google, not by MyNBA2K Companion App directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MyNBA2K Companion App charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MyNBA2K Companion App still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MyNBA2K Companion App as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my MyNBA2K Companion App account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MyNBA2K Companion App app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MyNBA2K Companion App right after I cancel?
No. You keep full access to MyNBA2K Companion App until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.