How to Cancel Cruise World! and Get a Refund
Cruise World! subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Cruise World! billing.
Cancel Cruise World! on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Cruise World! in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Cruise World! until the current billing period ends, then it will not renew.
Cancel Cruise World! on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Cruise World! from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Cruise World! on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Cruise World!
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Cruise World! charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Cruise World! purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Cruise World! users report about billing
Users frequently complain about being unable to progress past the second ship or specific levels, with many citing 'coming soon' messages that never update. Technical issues like freezing, glitches, and unresponsive controls are also common. Additionally, excessive ads and misleading advertising are significant frustrations for players.
Summarized from 22 recent 1-3 star reviews. Read them before you renew.
Cruise World! cancellation: frequently asked questions
Does canceling Cruise World! stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Cruise World! will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Cruise World!?
Refunds are handled by Apple or Google, not by Cruise World! directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Cruise World! charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Cruise World! still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Cruise World! as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Cruise World! account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Cruise World! app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Cruise World! right after I cancel?
No. You keep full access to Cruise World! until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.