How to Cancel 株主パスポート and Get a Refund
株主パスポート subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 株主パスポート billing.
Cancel 株主パスポート on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 株主パスポート in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 株主パスポート until the current billing period ends, then it will not renew.
Cancel 株主パスポート on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 株主パスポート from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 株主パスポート on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 株主パスポート
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 株主パスポート charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 株主パスポート purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 株主パスポート users report about billing
Users frequently report being unable to register their stock holdings despite entering correct shareholder numbers, with errors like 'not held on record date' or 'invalid shareholder number'. Many also encounter technical issues during registration, such as unresponsive postal code fields or MyNumber card failures. Some express concerns about data security and limited company compatibility.
Summarized from 227 recent 1-3 star reviews. Read them before you renew.
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株主パスポート cancellation: frequently asked questions
Does canceling 株主パスポート stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 株主パスポート will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 株主パスポート?
Refunds are handled by Apple or Google, not by 株主パスポート directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 株主パスポート charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 株主パスポート still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 株主パスポート as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my 株主パスポート account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 株主パスポート app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 株主パスポート right after I cancel?
No. You keep full access to 株主パスポート until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.