How to Cancel PlayStation® All-Stars Island and Get a Refund
PlayStation® All-Stars Island subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PlayStation® All-Stars Island billing.
Cancel PlayStation® All-Stars Island on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PlayStation® All-Stars Island in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PlayStation® All-Stars Island until the current billing period ends, then it will not renew.
Cancel PlayStation® All-Stars Island on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PlayStation® All-Stars Island from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PlayStation® All-Stars Island on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PlayStation® All-Stars Island
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PlayStation® All-Stars Island charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PlayStation® All-Stars Island purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PlayStation® All-Stars Island users report about billing
Users frequently report that the app crashes or freezes, especially on older devices like iPod Touch 4G and iPhone 4S. Many complain about poor optimization, leading to lag and unplayable mini-games. The app is also criticized for being repetitive and unoriginal, with some calling it a copy of other games.
Summarized from 92 recent 1-3 star reviews. Read them before you renew.
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PlayStation® All-Stars Island cancellation: frequently asked questions
Does canceling PlayStation® All-Stars Island stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PlayStation® All-Stars Island will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PlayStation® All-Stars Island?
Refunds are handled by Apple or Google, not by PlayStation® All-Stars Island directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PlayStation® All-Stars Island charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PlayStation® All-Stars Island still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PlayStation® All-Stars Island as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my PlayStation® All-Stars Island account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PlayStation® All-Stars Island app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PlayStation® All-Stars Island right after I cancel?
No. You keep full access to PlayStation® All-Stars Island until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.