How to Cancel Libre by Abbott and Get a Refund
Libre by Abbott subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Libre by Abbott billing.
Cancel Libre by Abbott on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Libre by Abbott in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Libre by Abbott until the current billing period ends, then it will not renew.
Cancel Libre by Abbott on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Libre by Abbott from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Libre by Abbott on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Libre by Abbott
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Libre by Abbott charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Libre by Abbott purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Libre by Abbott users report about billing
Users frequently report issues with the app losing connection to the sensor, even when the phone is nearby. Many complain about inaccurate readings compared to fingerstick tests, often with significant discrepancies. Other common problems include loud, uncontrollable alarms, slow app performance, and excessive battery drain.
Summarized from 289 recent 1-3 star reviews. Read them before you renew.
Libre by Abbott cancellation: frequently asked questions
Does canceling Libre by Abbott stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Libre by Abbott will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Libre by Abbott?
Refunds are handled by Apple or Google, not by Libre by Abbott directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Libre by Abbott charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Libre by Abbott still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Libre by Abbott as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Libre by Abbott account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Libre by Abbott app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Libre by Abbott right after I cancel?
No. You keep full access to Libre by Abbott until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.