How to Cancel Videoconferencia Telmex + and Get a Refund
Videoconferencia Telmex + subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Videoconferencia Telmex + billing.
Cancel Videoconferencia Telmex + on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Videoconferencia Telmex + in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Videoconferencia Telmex + until the current billing period ends, then it will not renew.
Cancel Videoconferencia Telmex + on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Videoconferencia Telmex + from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Videoconferencia Telmex + on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Videoconferencia Telmex +
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Videoconferencia Telmex + charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Videoconferencia Telmex + purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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Videoconferencia Telmex + cancellation: frequently asked questions
Does canceling Videoconferencia Telmex + stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Videoconferencia Telmex + will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Videoconferencia Telmex +?
Refunds are handled by Apple or Google, not by Videoconferencia Telmex + directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Videoconferencia Telmex + charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Videoconferencia Telmex + still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Videoconferencia Telmex + as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Videoconferencia Telmex + account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Videoconferencia Telmex + app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Videoconferencia Telmex + right after I cancel?
No. You keep full access to Videoconferencia Telmex + until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.