How to Cancel Shopee Seller Center and Get a Refund
Shopee Seller Center subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Shopee Seller Center billing.
Cancel Shopee Seller Center on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Shopee Seller Center in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Shopee Seller Center until the current billing period ends, then it will not renew.
Cancel Shopee Seller Center on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Shopee Seller Center from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Shopee Seller Center on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Shopee Seller Center
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Shopee Seller Center charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Shopee Seller Center purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Shopee Seller Center users report about billing
Users complain that the Shopee Seller Center app is unnecessary and redundant, as it separates features that were previously available in the main Shopee app. Many users find it inconvenient to download an additional app, which consumes more memory and complicates the selling process. Additionally, sellers express frustration over high admin fees and platform deductions, which they feel are excessive and unfair.
Summarized from 290 recent 1-3 star reviews. Read them before you renew.
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Shopee Seller Center cancellation: frequently asked questions
Does canceling Shopee Seller Center stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Shopee Seller Center will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Shopee Seller Center?
Refunds are handled by Apple or Google, not by Shopee Seller Center directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Shopee Seller Center charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Shopee Seller Center still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Shopee Seller Center as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Shopee Seller Center account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Shopee Seller Center app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Shopee Seller Center right after I cancel?
No. You keep full access to Shopee Seller Center until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.