How to Cancel Verizon Call Filter and Get a Refund
Verizon Call Filter subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Verizon Call Filter billing.
Cancel Verizon Call Filter on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Verizon Call Filter in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Verizon Call Filter until the current billing period ends, then it will not renew.
Cancel Verizon Call Filter on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Verizon Call Filter from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Verizon Call Filter on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Verizon Call Filter
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Verizon Call Filter charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Verizon Call Filter purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Verizon Call Filter users report about billing
Users complain that Verizon Call Filter often fails to block spam calls, including those labeled as spam by Verizon itself. Many report that the app incorrectly blocks calls from saved contacts or important numbers, while allowing obvious spam calls to ring through or leave voicemails. Others criticize the app for being buggy, having arbitrary limits on allowed numbers, and sending excessive notifications.
Summarized from 228 recent 1-3 star reviews. Read them before you renew.
Verizon Call Filter cancellation: frequently asked questions
Does canceling Verizon Call Filter stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Verizon Call Filter will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Verizon Call Filter?
Refunds are handled by Apple or Google, not by Verizon Call Filter directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Verizon Call Filter charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Verizon Call Filter still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Verizon Call Filter as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Verizon Call Filter account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Verizon Call Filter app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Verizon Call Filter right after I cancel?
No. You keep full access to Verizon Call Filter until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.