How to Cancel Amazon Seller and Get a Refund
Amazon Seller subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Amazon Seller billing.
Cancel Amazon Seller on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Amazon Seller in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Amazon Seller until the current billing period ends, then it will not renew.
Cancel Amazon Seller on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Amazon Seller from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Amazon Seller on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Amazon Seller
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Amazon Seller charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Amazon Seller purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Amazon Seller users report about billing
Users frequently complain about the app becoming unusable after updates, with issues like failing to launch or constant loading screens. Many find the interface confusing or poorly designed after changes, and report persistent bugs that hinder basic functions like logging in or viewing orders. Additional frustrations include poor customer support, misleading account management, and excessive buyer-friendly policies that disadvantage sellers.
Summarized from 299 recent 1-3 star reviews. Read them before you renew.
Amazon Seller cancellation: frequently asked questions
Does canceling Amazon Seller stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Amazon Seller will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Amazon Seller?
Refunds are handled by Apple or Google, not by Amazon Seller directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Amazon Seller charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Amazon Seller still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Amazon Seller as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Amazon Seller account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Amazon Seller app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Amazon Seller right after I cancel?
No. You keep full access to Amazon Seller until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.