How to Cancel Claro tv+ and Get a Refund
Claro tv+ subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Claro tv+ billing.
Cancel Claro tv+ on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Claro tv+ in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Claro tv+ until the current billing period ends, then it will not renew.
Cancel Claro tv+ on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Claro tv+ from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Claro tv+ on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Claro tv+
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Claro tv+ charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Claro tv+ purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Claro tv+ users report about billing
Users frequently report the app crashing, freezing, or failing to load content, especially during live events. Many complain about login issues, incorrect password errors, and difficulty managing connected devices. The interface is criticized for being slow, buggy, and poorly designed, with frequent synchronization problems between audio and subtitles.
Summarized from 356 recent 1-3 star reviews. Read them before you renew.
Claro tv+ cancellation: frequently asked questions
Does canceling Claro tv+ stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Claro tv+ will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Claro tv+?
Refunds are handled by Apple or Google, not by Claro tv+ directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Claro tv+ charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Claro tv+ still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Claro tv+ as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Claro tv+ account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Claro tv+ app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Claro tv+ right after I cancel?
No. You keep full access to Claro tv+ until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.