Is Gojek Legit & Safe?
With 4.7 stars across 1,131,205 ratings, Gojek is an established app on the App Store. The 1-3 star reviews below show the specific issues some users hit, not red flags about the app itself.
Based on public App Store data and user reviews. Not affiliated with PT. GOTO GOJEK TOKOPEDIA TBK.
What users complain about in Gojek
Users frequently complain about poor customer support, often encountering automated responses without resolution. Many report issues with drivers, including cancellations, not moving to pick up, and unfair treatment of drivers by the system. The app is also criticized for excessive notifications and spammy behavior, including unwanted subscriptions and difficulty unsubscribing.
Summarized from 77 recent 1-3 star reviews.
Gojek: frequently asked questions
Is Gojek legit?
Gojek is a legitimate app listed on the App Store with a 4.7 star rating from 1,131,205 ratings. "Legit" and "good for you" are different questions: the 1-3 star reviews below show where real users run into trouble.
Is Gojek safe to download?
Gojek is distributed through the official App Store, which screens apps before listing. The main safety questions for most users are around subscriptions, data permissions, and billing. The negative reviews below surface those concerns when users report them.
Is Gojek a scam?
Gojek is a real, store-listed app rather than a scam link. As with any app, scan the negative reviews below for billing or subscription complaints so there are no surprises after install.
Why does Gojek have negative reviews?
Even well-rated apps collect 1-3 star reviews when users hit specific friction: crashes, paywalls, account issues, or missing features. The reviews below group these complaints so you can judge whether they affect your use case.
Should I download Gojek?
For most users, Gojek is a safe choice given its 4.7 star rating. Skim the negative reviews below to check the edge cases (regional limits, payment methods) that the high average hides.