Microsoft Authenticator

iOS

Microsoft Corporation

4.0

(37,067 total reviews)

Productivity

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Microsoft Authenticator

Users frequently report login loops where the app fails to display verification prompts, forcing them to restart the process. Many complain about being forced to use the app for 2FA without alternatives, and encounter bugs when switching devices or recovering accounts. The app is also criticized for its unstable performance and lack of backup options.

Login loop with missing promptsHigh
Forced 2FA with no alternativesHigh
No backup when switching devicesMedium

AI summary of 420 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Microsoft Authenticator?

Negative reviews on Microsoft Authenticator cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Microsoft Authenticator rated on App Store?

Microsoft Authenticator has an average rating of 4.4 stars from 37,067 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Microsoft Authenticator have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Microsoft Authenticator, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Microsoft Authenticator worth installing in 2026?

Microsoft Authenticator is well-rated overall with 4.4 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Microsoft Authenticator?

Browse the Productivity category to compare Microsoft Authenticator against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.