How to Cancel Proton VPN: Fast & Secure VPN and Get a Refund
Proton VPN: Fast & Secure VPN subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Proton VPN: Fast & Secure VPN billing.
Cancel Proton VPN: Fast & Secure VPN on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Proton VPN: Fast & Secure VPN in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Proton VPN: Fast & Secure VPN until the current billing period ends, then it will not renew.
Cancel Proton VPN: Fast & Secure VPN on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Proton VPN: Fast & Secure VPN from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Proton VPN: Fast & Secure VPN on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Proton VPN: Fast & Secure VPN
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Proton VPN: Fast & Secure VPN charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Proton VPN: Fast & Secure VPN purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Proton VPN: Fast & Secure VPN users report about billing
Users frequently complain about slow connection speeds, difficulty canceling subscriptions, and unreliable server connections. Many also report issues with accessing specific countries and dissatisfaction with the app's performance.
Summarized from 132 recent 1-3 star reviews. Read them before you renew.
Proton VPN: Fast & Secure VPN cancellation: frequently asked questions
Does canceling Proton VPN: Fast & Secure VPN stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Proton VPN: Fast & Secure VPN will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Proton VPN: Fast & Secure VPN?
Refunds are handled by Apple or Google, not by Proton VPN: Fast & Secure VPN directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Proton VPN: Fast & Secure VPN charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Proton VPN: Fast & Secure VPN still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Proton VPN: Fast & Secure VPN as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Proton VPN: Fast & Secure VPN account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Proton VPN: Fast & Secure VPN app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Proton VPN: Fast & Secure VPN right after I cancel?
No. You keep full access to Proton VPN: Fast & Secure VPN until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.