How to Cancel Elfie - Sức khỏe & Phần thưởng and Get a Refund
Elfie - Sức khỏe & Phần thưởng subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Elfie - Sức khỏe & Phần thưởng billing.
Cancel Elfie - Sức khỏe & Phần thưởng on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Elfie - Sức khỏe & Phần thưởng in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Elfie - Sức khỏe & Phần thưởng until the current billing period ends, then it will not renew.
Cancel Elfie - Sức khỏe & Phần thưởng on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Elfie - Sức khỏe & Phần thưởng from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Elfie - Sức khỏe & Phần thưởng on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Elfie - Sức khỏe & Phần thưởng
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Elfie - Sức khỏe & Phần thưởng charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Elfie - Sức khỏe & Phần thưởng purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Elfie - Sức khỏe & Phần thưởng users report about billing
Users frequently report that the app does not function properly, with common issues including crashes, failure to track steps, and inaccurate data. Many complain about excessive permission requests and privacy concerns due to non-transparent policies in a non-native language. The reward system is also criticized for being limited, unfair, or malfunctioning.
Summarized from 83 recent 1-3 star reviews. Read them before you renew.
Elfie - Sức khỏe & Phần thưởng cancellation: frequently asked questions
Does canceling Elfie - Sức khỏe & Phần thưởng stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Elfie - Sức khỏe & Phần thưởng will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Elfie - Sức khỏe & Phần thưởng?
Refunds are handled by Apple or Google, not by Elfie - Sức khỏe & Phần thưởng directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Elfie - Sức khỏe & Phần thưởng charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Elfie - Sức khỏe & Phần thưởng still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Elfie - Sức khỏe & Phần thưởng as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Elfie - Sức khỏe & Phần thưởng account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Elfie - Sức khỏe & Phần thưởng app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Elfie - Sức khỏe & Phần thưởng right after I cancel?
No. You keep full access to Elfie - Sức khỏe & Phần thưởng until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.