How to Cancel Bath & Body Works and Get a Refund
Bath & Body Works subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Bath & Body Works billing.
Cancel Bath & Body Works on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Bath & Body Works in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Bath & Body Works until the current billing period ends, then it will not renew.
Cancel Bath & Body Works on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Bath & Body Works from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Bath & Body Works on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Bath & Body Works
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Bath & Body Works charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Bath & Body Works purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Bath & Body Works users report about billing
Users frequently report issues with logging in, staying logged in, and accessing order history. The app is described as buggy, often crashing or freezing, and failing to load content properly. Many reviewers express frustration with the app's unreliability and poor customer service.
Summarized from 344 recent 1-3 star reviews. Read them before you renew.
Bath & Body Works cancellation: frequently asked questions
Does canceling Bath & Body Works stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Bath & Body Works will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Bath & Body Works?
Refunds are handled by Apple or Google, not by Bath & Body Works directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Bath & Body Works charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Bath & Body Works still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Bath & Body Works as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Bath & Body Works account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Bath & Body Works app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Bath & Body Works right after I cancel?
No. You keep full access to Bath & Body Works until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.