How to Cancel Anti-virus Dr.Web Light and Get a Refund
Anti-virus Dr.Web Light subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Anti-virus Dr.Web Light billing.
Cancel Anti-virus Dr.Web Light on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Anti-virus Dr.Web Light in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Anti-virus Dr.Web Light until the current billing period ends, then it will not renew.
Cancel Anti-virus Dr.Web Light on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Anti-virus Dr.Web Light from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Anti-virus Dr.Web Light on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Anti-virus Dr.Web Light
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Anti-virus Dr.Web Light charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Anti-virus Dr.Web Light purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Anti-virus Dr.Web Light users report about billing
Users frequently complain about the app's excessive notifications urging them to scan their devices, which they find annoying and intrusive. Many report that the app frequently stops working, fails to detect viruses, or causes their phones to overheat. Additionally, there is frustration over the removal of automatic scanning and the app's push towards paid versions.
Summarized from 225 recent 1-3 star reviews. Read them before you renew.
Anti-virus Dr.Web Light cancellation: frequently asked questions
Does canceling Anti-virus Dr.Web Light stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Anti-virus Dr.Web Light will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Anti-virus Dr.Web Light?
Refunds are handled by Apple or Google, not by Anti-virus Dr.Web Light directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Anti-virus Dr.Web Light charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Anti-virus Dr.Web Light still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Anti-virus Dr.Web Light as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Anti-virus Dr.Web Light account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Anti-virus Dr.Web Light app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Anti-virus Dr.Web Light right after I cancel?
No. You keep full access to Anti-virus Dr.Web Light until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.