Duo Mobile
Google Play · Cisco Systems, Inc.

Is Duo Mobile Safe for Kids?

Generally Suitable for Families
PEGI 3
official age rating
Negocis
category

Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Cisco Systems, Inc..

What Duo Mobile's age rating means

Duo Mobile holds a family-friendly PEGI 3 rating on the Google Play. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about Duo Mobile

Users frequently report compatibility issues with certain devices and Android versions, making the app unusable for them. Many complain about the inconvenience of switching devices or recovering accounts after losing a phone, often resulting in lost access to other apps. Others find the authentication process overly cumbersome, with repetitive codes, slow performance, and extra steps that frustrate daily use.

Device compatibility issuesDifficulty switching devicesCumbersome authentication process

Summarized from 379 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Duo Mobile

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Duo Mobile if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Duo Mobile on your child's device.

Duo Mobile for kids: frequently asked questions

Is Duo Mobile safe for kids?

Duo Mobile carries a family-friendly official rating (PEGI 3) on the Google Play. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does Duo Mobile have?

The Google Play rates Duo Mobile as PEGI 3. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Duo Mobile safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Duo Mobile from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Duo Mobile and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Duo Mobile
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews