How to Cancel 1С:Кабинет сотрудника and Get a Refund
1С:Кабинет сотрудника subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about 1С:Кабинет сотрудника billing.
Cancel 1С:Кабинет сотрудника on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find 1С:Кабинет сотрудника in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to 1С:Кабинет сотрудника until the current billing period ends, then it will not renew.
Cancel 1С:Кабинет сотрудника on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select 1С:Кабинет сотрудника from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling 1С:Кабинет сотрудника on its own does not stop billing, you must cancel the subscription here.
How to get a refund for 1С:Кабинет сотрудника
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the 1С:Кабинет сотрудника charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the 1С:Кабинет сотрудника purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What 1С:Кабинет сотрудника users report about billing
Users frequently report being unable to log in due to incorrect password errors, even when entering the correct credentials. The app suffers from slow loading times, frequent crashes, and unresponsive interfaces. Many also complain about non-functional password recovery and unreliable SMS verification codes.
Summarized from 393 recent 1-3 star reviews. Read them before you renew.
1С:Кабинет сотрудника cancellation: frequently asked questions
Does canceling 1С:Кабинет сотрудника stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date 1С:Кабинет сотрудника will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from 1С:Кабинет сотрудника?
Refunds are handled by Apple or Google, not by 1С:Кабинет сотрудника directly. On iPhone, go to reportaproblem.apple.com, sign in, find the 1С:Кабинет сотрудника charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is 1С:Кабинет сотрудника still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows 1С:Кабинет сотрудника as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my 1С:Кабинет сотрудника account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the 1С:Кабинет сотрудника app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to 1С:Кабинет сотрудника right after I cancel?
No. You keep full access to 1С:Кабинет сотрудника until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.