How to Cancel Gojek - Transportasi & Makanan and Get a Refund
Gojek - Transportasi & Makanan subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Gojek - Transportasi & Makanan billing.
Cancel Gojek - Transportasi & Makanan on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Gojek - Transportasi & Makanan in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Gojek - Transportasi & Makanan until the current billing period ends, then it will not renew.
Cancel Gojek - Transportasi & Makanan on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Gojek - Transportasi & Makanan from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Gojek - Transportasi & Makanan on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Gojek - Transportasi & Makanan
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Gojek - Transportasi & Makanan charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Gojek - Transportasi & Makanan purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Gojek - Transportasi & Makanan users report about billing
Users frequently complain about technical issues like app lagging and errors, poor customer service, and problems with drivers such as refusing orders or being unprofessional. Many also report issues with order accuracy, long wait times, and unfair pricing or payment discrepancies.
Summarized from 193 recent 1-3 star reviews. Read them before you renew.
Gojek - Transportasi & Makanan cancellation: frequently asked questions
Does canceling Gojek - Transportasi & Makanan stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Gojek - Transportasi & Makanan will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Gojek - Transportasi & Makanan?
Refunds are handled by Apple or Google, not by Gojek - Transportasi & Makanan directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Gojek - Transportasi & Makanan charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Gojek - Transportasi & Makanan still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Gojek - Transportasi & Makanan as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Gojek - Transportasi & Makanan account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Gojek - Transportasi & Makanan app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Gojek - Transportasi & Makanan right after I cancel?
No. You keep full access to Gojek - Transportasi & Makanan until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.