How to Cancel Matrimonio.com and Get a Refund
Matrimonio.com subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Matrimonio.com billing.
Cancel Matrimonio.com on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Matrimonio.com in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Matrimonio.com until the current billing period ends, then it will not renew.
Cancel Matrimonio.com on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Matrimonio.com from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Matrimonio.com on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Matrimonio.com
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Matrimonio.com charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Matrimonio.com purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Matrimonio.com users report about billing
Users frequently complain about the app's poor functionality, including bugs, crashes, and slow loading times. Many find it difficult to share information between partners and criticize the lack of inclusivity and transparency in reviews. Additionally, users report issues with the virtual assistant and the inability to organize guest lists effectively.
Summarized from 53 recent 1-3 star reviews. Read them before you renew.
Matrimonio.com cancellation: frequently asked questions
Does canceling Matrimonio.com stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Matrimonio.com will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Matrimonio.com?
Refunds are handled by Apple or Google, not by Matrimonio.com directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Matrimonio.com charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Matrimonio.com still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Matrimonio.com as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Matrimonio.com account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Matrimonio.com app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Matrimonio.com right after I cancel?
No. You keep full access to Matrimonio.com until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.