How to Cancel Moneybox - Save and Invest and Get a Refund
Moneybox - Save and Invest subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Moneybox - Save and Invest billing.
Cancel Moneybox - Save and Invest on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Moneybox - Save and Invest in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Moneybox - Save and Invest until the current billing period ends, then it will not renew.
Cancel Moneybox - Save and Invest on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Moneybox - Save and Invest from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Moneybox - Save and Invest on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Moneybox - Save and Invest
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Moneybox - Save and Invest charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Moneybox - Save and Invest purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Moneybox - Save and Invest users report about billing
Users frequently complain about slow withdrawals, poor customer support, and a confusing or buggy app interface. Many report issues with account setup, transfers, and missing funds, leading to frustration and distrust. The app's design and navigation are also criticized for being unintuitive and cluttered.
Summarized from 208 recent 1-3 star reviews. Read them before you renew.
Moneybox - Save and Invest cancellation: frequently asked questions
Does canceling Moneybox - Save and Invest stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Moneybox - Save and Invest will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Moneybox - Save and Invest?
Refunds are handled by Apple or Google, not by Moneybox - Save and Invest directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Moneybox - Save and Invest charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Moneybox - Save and Invest still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Moneybox - Save and Invest as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Moneybox - Save and Invest account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Moneybox - Save and Invest app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Moneybox - Save and Invest right after I cancel?
No. You keep full access to Moneybox - Save and Invest until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.