How to Cancel Libby von OverDrive and Get a Refund
Libby von OverDrive subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Libby von OverDrive billing.
Cancel Libby von OverDrive on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Libby von OverDrive in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Libby von OverDrive until the current billing period ends, then it will not renew.
Cancel Libby von OverDrive on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Libby von OverDrive from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Libby von OverDrive on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Libby von OverDrive
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Libby von OverDrive charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Libby von OverDrive purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Libby von OverDrive users report about billing
Users frequently complain about the app being difficult to use, buggy, and unreliable, with issues like freezing, slow downloads, and problems with holds or renewals. Many also express frustration with limited library availability, incomplete series, and poor search functionality.
Summarized from 79 recent 1-3 star reviews. Read them before you renew.
Libby von OverDrive cancellation: frequently asked questions
Does canceling Libby von OverDrive stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Libby von OverDrive will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Libby von OverDrive?
Refunds are handled by Apple or Google, not by Libby von OverDrive directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Libby von OverDrive charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Libby von OverDrive still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Libby von OverDrive as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Libby von OverDrive account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Libby von OverDrive app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Libby von OverDrive right after I cancel?
No. You keep full access to Libby von OverDrive until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.