How to Cancel Saily: eSIM + phone number and Get a Refund
Saily: eSIM + phone number subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Saily: eSIM + phone number billing.
Cancel Saily: eSIM + phone number on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Saily: eSIM + phone number in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Saily: eSIM + phone number until the current billing period ends, then it will not renew.
Cancel Saily: eSIM + phone number on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Saily: eSIM + phone number from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Saily: eSIM + phone number on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Saily: eSIM + phone number
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Saily: eSIM + phone number charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Saily: eSIM + phone number purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Saily: eSIM + phone number users report about billing
Users frequently report poor connectivity and unreliable service in various countries, making the app unusable when needed. Many complain about technical issues, such as app errors, failed installations, and slow or unstable data speeds. Refund policies are criticized for being inflexible, with users often unable to get their money back despite service failures.
Summarized from 255 recent 1-3 star reviews. Read them before you renew.
Saily: eSIM + phone number cancellation: frequently asked questions
Does canceling Saily: eSIM + phone number stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Saily: eSIM + phone number will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Saily: eSIM + phone number?
Refunds are handled by Apple or Google, not by Saily: eSIM + phone number directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Saily: eSIM + phone number charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Saily: eSIM + phone number still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Saily: eSIM + phone number as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Saily: eSIM + phone number account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Saily: eSIM + phone number app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Saily: eSIM + phone number right after I cancel?
No. You keep full access to Saily: eSIM + phone number until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.