How to Cancel The Big Challenge PLAY and Get a Refund
The Big Challenge PLAY subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about The Big Challenge PLAY billing.
Cancel The Big Challenge PLAY on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find The Big Challenge PLAY in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to The Big Challenge PLAY until the current billing period ends, then it will not renew.
Cancel The Big Challenge PLAY on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select The Big Challenge PLAY from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling The Big Challenge PLAY on its own does not stop billing, you must cancel the subscription here.
How to get a refund for The Big Challenge PLAY
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the The Big Challenge PLAY charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the The Big Challenge PLAY purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What The Big Challenge PLAY users report about billing
Users frequently report that the app freezes or crashes, making it difficult or impossible to use. Many complain about login and registration issues, as well as a lack of features and poor translations compared to previous versions. Some also mention that the app feels overly simplistic and lacks difficulty options.
Summarized from 21 recent 1-3 star reviews. Read them before you renew.
The Big Challenge PLAY cancellation: frequently asked questions
Does canceling The Big Challenge PLAY stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date The Big Challenge PLAY will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from The Big Challenge PLAY?
Refunds are handled by Apple or Google, not by The Big Challenge PLAY directly. On iPhone, go to reportaproblem.apple.com, sign in, find the The Big Challenge PLAY charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is The Big Challenge PLAY still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows The Big Challenge PLAY as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my The Big Challenge PLAY account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the The Big Challenge PLAY app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to The Big Challenge PLAY right after I cancel?
No. You keep full access to The Big Challenge PLAY until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.