How to Cancel Moovit: Horaires Bus & Trains and Get a Refund
Moovit: Horaires Bus & Trains subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Moovit: Horaires Bus & Trains billing.
Cancel Moovit: Horaires Bus & Trains on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Moovit: Horaires Bus & Trains in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Moovit: Horaires Bus & Trains until the current billing period ends, then it will not renew.
Cancel Moovit: Horaires Bus & Trains on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Moovit: Horaires Bus & Trains from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Moovit: Horaires Bus & Trains on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Moovit: Horaires Bus & Trains
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Moovit: Horaires Bus & Trains charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Moovit: Horaires Bus & Trains purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Moovit: Horaires Bus & Trains users report about billing
Users primarily complain about excessive and intrusive advertisements that disrupt the app's usability, often appearing every few seconds. Many also report inaccurate real-time bus and train schedules, with arrival times frequently changing or being incorrect. Additionally, even the paid version of the app fails to deliver promised features like live tracking and still shows ads.
Summarized from 290 recent 1-3 star reviews. Read them before you renew.
Moovit: Horaires Bus & Trains cancellation: frequently asked questions
Does canceling Moovit: Horaires Bus & Trains stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Moovit: Horaires Bus & Trains will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Moovit: Horaires Bus & Trains?
Refunds are handled by Apple or Google, not by Moovit: Horaires Bus & Trains directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Moovit: Horaires Bus & Trains charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Moovit: Horaires Bus & Trains still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Moovit: Horaires Bus & Trains as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Moovit: Horaires Bus & Trains account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Moovit: Horaires Bus & Trains app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Moovit: Horaires Bus & Trains right after I cancel?
No. You keep full access to Moovit: Horaires Bus & Trains until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.